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  Speakers' Biographies

*
Speaker is a Member of MAVA

  Bret Adler*
Operations Director | Camp Victory

Bret is a Minnesota native and a graduate of Mankato State University. As the Operations Director at Camp Victory, the volunteer administrator hat is the largest hat he wears. Over 500 volunteers log over 25,000 hours each year at Camp Victory. He currently serves as a co-leader for the Rochester Area Volunteer Administrators (RAVA) and is a trainer for the Minnesota Association for Volunteer Administration (MAVA). Bret is a volunteer himself; for nearly 30 years he has been a volunteer in children’s and adult ministries. Bret and Martha have been happily married for 30 years and have four children. They make their home in Stewartville, Minnesota.


Sessions: 

Service Enterprise: A Holistic Approach to Engaging Volunteer Talent
Wednesday, July 26: 2:15pm - 3:45 pm


  Barry Altland
Author, Speaker, Consultant, NPO Leader | Head, Heart and Hands Engagement Collective Matthew's Hope Ministries
Barry Altland is a writer, speaker, thought leader and published author of the book, “Engaging the Head, Heart and Hands of a Volunteer,” a simple guide for feeding the passion of those who serve. Barry blends world-class leadership principles from the for-profit world with his own numerous experiences as a volunteer and leader of volunteers to offer a fresh perspective on volunteer engagement. The result of these experiences is content-rich guidance for leaders of volunteers to help them lead with Otherliness. As leaders embrace Barry’s unique perspective, they develop into leaders better prepared to touch the hearts of volunteers by engaging them…one person at a time.

Sessions: 

Voluntolds: Best Practices for Tackling the Community Service and Service Learning Conundrum
Thursday, July 27: 2:15 pm - 3:45 pm

No More Tchotchkes: Acknowledging Exemplary Volunteer Performance
Friday, July 28: 8:30 am - 10:00 am



  Wanda Bailey
Consultant | Wanda Lee Bailey & Associates

With 30 years of experience in the nonprofit sector, Wanda Lee Bailey, M.S., empowers organizations and individuals to grow through change, particularly working with national, community based, and public organizations.  Wanda is passionate about helping these organizations meet mission by identifying and meeting community needs through strategic engagement of the community and building organizational capacity to effectively work with community stakeholders. Wanda’s expertise as a consultant is founded on the variety of organizations that she has worked with and the numerous roles that she has held, including: Executive Director of a large Volunteer Center/Hands on Network affiliate, Resource Development Director for a department of a local United Way, Program Director of a large volunteer-driven senior services program, and Chief Service Officer for the second largest city in San Diego County. 


Sessions: 

National Strategy: Building and Sustaining Local Networks
Thursday, July 27: 8:30 am - 10:00 am

Maximizing Volunteer and Financial Resources through Cross-Department Collaboration
Thursday, July 27: 4:00 pm - 5:30 pm

Tools to Help You Advocate On Behalf of the Volunteer Program
Friday, July 28: 8:30 am - 10:00 am

Advocating for Your Volunteer Program From Within The Organization
Friday, July 28: 10:15 am - 11:45 am



  Shelli Beck*
Manager, Volunteer Services | Lynblomsten


Sessions: 

Leveraging Skill Based Volunteers to Strengthen Your Volunteer Program
Friday, July 28: 10:15 am - 11:45 am



      Donna Bennett
    Connect with Courage Kenny Committee Volunteer | Courage Kenny Rehabilitation Institute, Allina Health


    Sessions: 

    Leveraging Skill Based Volunteers to Strengthen Your Volunteer Program
    Friday, July 28: 10:15 am - 11:45 am


      Jennifer Bennett
    Senior Manager, Education and Training | VolunteerMatch
    Jennifer joined VolunteerMatch to formalize and manage the organization’s volunteer engagement program. She is a strong nonprofit generalist, with over 15 years of nonprofit management experience, most of those years spent directly working with volunteers. With her breadth of experience she is well qualified to help VolunteerMatch’s community of Nonprofits better recruit and engage volunteers. She shares her knowledge with volunteer managers through the webinars found on the Learning Center, in newsletters and blog entries, and in person at conferences around the country. She serves on the Planning Committee for the Volunteer Engagement and Capacity Building tracks for the Points of Light Conference on Volunteering and Service. She’s a strong believer in the importance of engaging volunteers in meaningful work and was certified in Volunteer Administration in 2009, and joined the Board of the Council for Certification in Volunteer Administration in 2012, and is the current Board Chair.


    Sessions: 

    Balancing It All: The Shifting Role of Volunteer Engagement Leaders
    Wednesday, July 26: 4:00 pm - 5:30 pm

    From the Inside Out: Creating a Culture of Volunteer Engagement
    Thursday, July 27: 8:30 am - 10:00 am

    National Strategy: Cultivating Emerging Leaders
    Thursday, July 27: 2:15 pm - 3:45 pm



      Marla Benson
    Founder and President | Volunteer Relations Consulting Group, LLC | VolunteerRelations.com
    Marla Benson is known for contributing to the success of many leading organizations (Disney Resorts, eHarmony, Microsoft, Girl Scouts) with her communications, customer service, and conflict management coaching and training. Senior Professional in Human Resources (SPHR) and Certified Mediator she has created the groundbreaking Volunteer Conflict Management SystemSM out of sheer necessity (and a smidgen of desperation) while serving as an executive with a leading youth organization supporting tens of thousands of girls and volunteers.


    Sessions: 

    How to Have Difficult Conversations with Volunteers: What to Say and How to Say It
    Thursday, July 27: 10:15 am - 11:45 am


      Douglas J. Boser
    President and CEO | Boser Construction Inc. and Inventure Properties
    Doug grew up in Pierz, MN on a farm. His first work in construction was traveling throughout Wisconsin “straightening” barns. Doug and his wife Tanya started Boser Construction in the basement of their home in 1996 with three employees. Today Boser Construction Inc. employees nearly 50 people. Doug began volunteering for the CentraCare Health Foundation in 1998 as a Holly Ball gala committee member. Doug and Tanya have become active philanthropists and volunteers with the Foundation and St. Cloud Hospital, contributing more than $750,000 and countless hours of volunteer service. Doug currently serves on the Foundation Board of Directors and received the Rising Star philanthropy award in 2014. Doug has also volunteered his time sharing his expertise at MAVA and AHVRP conferences as a workshop presenter.


    Sessions: 

    Challenge Accepted! Invest in Your Own Development
    Thursday, July 27: 2:15 pm - 3:45 pm


       Kate Bottiger*

    Executive Director | Reach for Resources, Inc. 

    Kate Bottiger is the Executive Director for Reach for Resources, Inc. and the National Neutropenia Network. She has directed volunteer programs for over 13 years and is passionate about impacting the mission and work of meaningful organizations by leading areas of growth within program services, public advocacy, and volunteer management.

    Sessions:


    Recognizing and Retaining Volunteers (Volunteer Impact Leadership Series)
    Friday, July 28: 10:15 am - 11:45 am

     

      Corita Brown
    Director, Learning Lab Generation to Generation Campaign | Encore.org
    Dr. Corita Brown, Director of the Learning Lab for the Generation to Generation campaign, has over 20 years experience supporting diverse teams in the nonprofit, community development, education and philanthropic realms. She has extensive experience providing capacity building, training and program development for a range of demographics, geographies, and issue areas.


    Sessions: 

    Encore Talent Works: An Online Resource for Nonprofits
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Generation to Generation: Best Practices for Engaging Encore-Age Volunteers to Support Children and Youth
    Thursday, July 27: 4:00 pm - 5:30 pm



      Jeffrey Brudney, Ph.D.
    Betty and Dan Cameron Family Distinguished Professor of Innovation in the Nonprofit Sector | University of North Carolina Wilmington, Department of Public and International Affairs
    Dr. Jeffrey L. Brudney is the Betty and Dan Cameron Family Distinguished Professor of Innovation in the Nonprofit Sector at the University of North Carolina Wilmington. His book, Fostering Volunteer Programs in the Public Sector: Planning, Initiating, and Managing Voluntary Activities, earned the John Grenzebach Award for Outstanding Research in Philanthropy for Education. Dr. Brudney is a member of the Expert Advisory Board of the United Nations Volunteers Programme on the State Of The World’s Volunteerism Report, and he was invited to the White House to hear President George W. Bush’s “Remarks on Volunteering.” Dr. Brudney has received the Award for Distinguished Achievement and Leadership in Nonprofit and Voluntary Action Research (formerly called the Award for Distinguished Lifetime Achievement) from the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA), and the Harriet Naylor Distinguished Member Service Award from the Association for Volunteer Administration.

    Sessions: 

    The Untold Story of Burnout and Volunteer Resources Managers
    Thursday, July 27: 10:15 am - 11:45 am

    Converting Volunteer Energy into Results: Meeting the Demands for Effective Volunteer Management
    Thursday, July 27: 2:15 pm - 3:45 pm


     

      Karmit Bulman*
    Executive Director | MAVA (Minnesota Association for Volunteer Administration)
    Karmit Bulman is the Executive Director for the Minnesota Association for Volunteer Administration (MAVA). She has extensive experience running non-profit organizations and has a strong background of leadership in international, national and statewide coalition building. Before coming to MAVA, Karmit was the Executive  Director of the Conflict Resolution Center and previously served as  Executive Director for Temple Israel, Vail Place and Avenues for Homeless Youth. Her roles have involved financial management, program development, public and community relations, fundraising and oversight of organizational operations. She has a particular passion for facilitation of collaborative processes, conflict assessment, coalition building, executive coaching, new business development, organizational turnaround, and revenue expansion.


    Sessions: 

    Open Space Technology: Mapping Our Future, Strengthening Our Voice
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Inspiring Staff Engagement and Readiness in Working with Volunteers
    Thursday, July 27: 8:30 am - 10:00 am

    Building an Effective Association for Volunteer Administration
    Friday, July 28: 10:15 am - 11:45 am


     

      Marilyn Campbell*
    Volunteer Coordinator | Rochester Public Library
    Marilyn has a degree in Communication and Organizational Management from Concordia College.  She has been employed at the Rochester Public Library for 26 years. As the Library’s Volunteer Coordinator, Marilyn has the privilege of working with volunteers, Friends of the Library Board, and the Library Foundation. Marilyn has over 25 years of experience in community engagement and currently is on the leadership team for the Rochester Area Volunteer Administrators (RAVA).


    Sessions: 

    Service Enterprise: A Holistic Approach to Engaging Volunteer Talent
    Wednesday, July 26: 2:15 pm - 3:45 pm



      John Carlson
    Volunteer Coordinator | PRO-ACT
    John K. Carlson is the Volunteer Coordinator at PRO-ACT in Philadelphia. John's education includes three degrees in Business including a Master's in Business Administration. John's new focus includes passionate service in the behavioral health field. John also develops, organizes and facilitates PRO-ACT's educational training's, which include the Philadelphia Peer Leadership Academy, Volunteer Orientation, Recovery Planning, Self-Disclosure and Self-Care.


    Sessions: 

    Creating a Peer Culture Through Volunteerism
    Wednesday, July 26: 2:15 pm - 3:45 pm



      Mary Anne Casey, Ph.D.*
    Researcher | University of Minnesota
    Mary Anne Casey, Ph.D., is a qualitative researcher. As a consultant, she helps not-for-profit organizations gather information to design new or evaluate existing programs and policies. She teaches graduate-level interviewing courses at the University of Minnesota and the University of Michigan. Mary Anne co-authored Focus Groups: A Practical Guide to Applied Research. She also studies retirees who contribute time to others, a cause, or their community.


    Sessions: 

    From Disenchanted to Happily Engaged: What We've Learned from Retirees
    Thursday, July 27: 8:30 am - 10:00 am

    How to Use Focus Groups to Evaluate Your Volunteer Program
    Friday, July 28: 8:30 am - 10:00 am


     

      Patty Chang*
    AmeriCorps VISTA Leader | MAVA (Minnesota Association for Volunteer Administration)
    Patty Chang is the current VISTA leader for the Minnesota Association for Volunteer Administration (MAVA). Her first year of service was completed with the Anoka County Library through the Minnesota Literacy Council from 2015-2016. As a VISTA leader, Patty helps coordinate, plan, and facilitate monthly trainings for the 8 VISTA members of MAVA, as well as provide any resources needed to the VISTA members.


    Sessions: 

    Lead the Change You Want to See: Capacity Building Resources
    Friday, July 28: 10:15 am - 11:45 am



      Henry Coppola
    Volunteer Services and Community Partnerships Coordinator | Montgomery Parks
    Henry Coppola has spent more than 12 years helping coastal communities address a variety of interrelated challenges. For the past 5 years he has been the Stream and Park Cleanup Coordinator for Montgomery Parks where he manages water quality related volunteer programs.


    Sessions: 

    Roundtable Discussion on Volunteer Cleanup Programs
    Thursday, July 27: 8:30 am - 10:00 am



     

    Claire Costello
    Managing Director, U.S.
    Trust | Bank of America Private Wealth Management


    Sessions: 

    Building the Case for Funder/Volunteer Engagement Partnerships: Research and Resources
    Wednesday, July 26: 2:15 pm – 3:45 pm


      Amber Coté
    Leadership and Community Steward | Center for Nonprofit Excellence
    Amber Coté is the Leadership and Community Steward at the Center for Nonprofit Excellence, a first-stop nonprofit shop that provides resources to nonprofits, businesses, and individuals that ultimately benefit Southern Colorado. In this capacity she oversees the Executive Service Corps (ESC), corporate engagement for the nonprofit sector, and facilitates community-wide volunteer engagement initiatives. Ms. Coté is a native to the Pikes Peak region and has built her nonprofit career around improving the lives of under-served people for a better quality of life for all. Ms. Coté’s diverse experience in the field of nonprofit administration, education, victim advocacy and business informs her approach to collaboration-building and organizational leadership.


    Sessions: 

    Boots on the Ground: Innovative Volunteer Engagement Partnerships
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Rev Your Organization’s Governance Engine by Empowering Your Board: Learn What Good Boards (and Board Members) Do and What They Don't Do
    Thursday, July 27: 4:00 pm - 5:30 pm


    Beyond Corporate Responsibility: Engaging Corporate Employees through Skills-Based Volunteering and Pro Bono Projects

    Friday, July 28: 10:15 am - 11:45 am




      Ken Culp, III
    Principal Specialist for Volunteerism | University of Kentucky Extension
    Dr. Ken Culp, III is Principal Specialist for Volunteerism at the University of Kentucky, providing direct support to 146 4-H Agents, serving as volunteer administrators, involving 20,771 adult and 4,826 youth volunteers in all 120 counties of the commonwealth. He has published 39 articles in professional, refereed journals on a variety of topics in volunteerism, volunteer administration and volunteer leadership development. A private consultant and speaker, Ken has presented over 400 invited presentations in 40 states, Canada, South Korea and Japan. Dr. Culp teaches a series of graduate courses on volunteer administration at UK and coordinates one of the largest 4-H volunteer conferences in the world.


    Sessions: 

    Engaging Volunteers in Needs-Based Service Roles
    Thursday, July 27: 4:00 pm - 5:30 pm

    Updating Service Roles for Multi-Generational Volunteers
    Friday, July 28: 10:15 am - 11:45 am


     

      Tane Danger
    Director | The Theater of Public Policy


    Sessions: 

    Improv Crash Course: Saving the World Without a Script
    Thursday, July 27: 2:15 pm - 3:45 pm


     

      Sue DeGolier*
    Director, Social Services, Spiritual Care, and Volunteer Services | Ridgeview Medical Center
    Sue DeGolier is the Director of Social Services, Spiritual Care, and Volunteer Services at Ridgeview Medical Center in Waconia, Minnesota. She has been in the field of volunteer administration since 1994 and has worked at Ridgeview Medical center since 1989. Sue has a BA in Organizational Studies and MA in Organizational Leadership from Bethel University, Roseville, MN. Sue served as the first president for the Minnesota Association for Volunteer Administration. Prior to that she served in a variety of leadership positions in the health care volunteer administrator’s professional association and was instrumental in the formation of MAVA. Sue has been featured in Energize Inc., the electronic journal for volunteer administration, and has presented at the Health Care Auxiliaries of Minnesota (HCAM) Conference and the Minnesota Conference on Volunteer Administration. In 2015, Sue received the MAVA Mary Wiser Award for Leadership in the Field of Volunteer Resources. 


    Sessions: 

    Mapping MAVA's Past and Future: Implications for a New National Model
    Thursday, July 27: 4:00 pm - 5:30 pm


     

      Liza Dyer, CVA
    Program Coordinator, Volunteer Services | Multnomah County Library
    Liza J. Dyer, CVA, has been working and volunteering in the nonprofit and public sectors for more than 15 years. She is currently a Program Coordinator in Volunteer Services at Multnomah County Library, a public library system in Portland, Oregon which engages over 2,000 community members as library volunteers each year. Liza has previously worked in museums and science centers where she taught people about science, led teams of citizen scientists, and talked about whales (almost) every day. When not at work, Liza can be found knitting, reading, exploring, and volunteering in the community.


    Sessions: 

    Tech Tools to Train, Engage, and Inspire Volunteers
    Wednesday, July 26: 4:00 pm - 5:30 pm


     

      Harriett Edwards
    Associate Professor and Extension Specialist | North Carolina State University and North Carolina State Extension
    Harriett Edwards, Ed.D., is an Associate Professor and Extension Specialist in the Department of Agricultural and Human Sciences at North Carolina State University, where she teaches graduate courses in volunteer management and contemporary issues in volunteer management. Inducted into the NCSU Academy of Outstanding Faculty in Extension and Engagement in 2008, Dr. Edwards previously served as President of the NC Association of Volunteer Administration (NCAVA) and has served as President of the Association of Leaders in Volunteer Engagement (AL!VE). She has presented at numerous national and international conferences, including the National Conference on Volunteering and Service, the International Conference of Volunteer Administration, the Association for Research in Nonprofit Organizations (ARNOVA), and the European Seminar on Extension Education. Her work also includes the development of a “Basics in Volunteer Management” training to certify experienced volunteer administrators to teach “Basics in Volunteer Management” classes through the North Carolina Community College System.


    Sessions: 

    Icebreakers, Energizers, and Games, Oh My! Making Adult Learning Fun
    Wednesday, July 26: 2:15 pm - 3:45 pm

    Telling Our Stories: Advocating Through Storytelling
    Thursday, July 27: 8:30 am - 10:00 am


     

      Krista Eichhorst*
    Services and Operations Manager | MAVA (Minnesota Association for Volunteer Administration)
    Krista Eichhorst is the Services and Operations Manager for the Minnesota Association for Volunteer Administration (MAVA). In this role she oversees office operations and communications, coordinates programming, and manages the AmeriCorps VISTA (Volunteers in Service to America) program. Prior to joining MAVA she managed a statewide leadership training program for community and technical college students and spent three years in the national service field, serving in the AmeriCorps VISTA program in Saint Paul and working in the community relations office for the Corporation for National and Community Service in Iowa.


    Sessions: 

    Lead the Change You Want to See: Capacity Building Resources
    Friday, July 28: 10:15 am - 11:45 am



      Mariann Eitzman
    Director of Connections | Bayside
    Mariann Eitzman has 30 years of proven leadership experience in motivating large groups of people into action for success. She is the Director of Connections at Bayside, a church of 22,000 in Granite Bay, California, and has won leadership awards for “passion” and “equipping others”. She has served for universities, youth programs, city-wide events, public schools, food banks, medical centers, mission teams and is a board-member for the Sacramento (CA) chapter of DOVIA, (Directors of Volunteers in Agencies). She holds a journalism degree from the University of Oregon, a graduate certificate in nonprofit administration from North Park University and is a repeat speaker for the Thrive Leadership Conferences and Grow U.


    Sessions: 

    Volunteers: Finding Their Happy Place!
    Wednesday, July 26: 2:15 pm - 3:45 pm



      Susan J. Ellis
    President | Energize, Inc.
    Susan J. Ellis is President of Energize, Inc., an international training, consulting, and publishing firm that specializes in volunteerism. She founded the Philadelphia-based company in 1977 and since that time has assisted clients throughout North America, Europe, Asia, Latin America, the Middle East, and Australasia to create or strengthen their volunteer corps. Susan is the author or co-author of 14 books, including From the Top Down: The Executive Role in Successful Volunteer Involvement, The Volunteer Recruitment Book, By the People: A History of Americans as Volunteers, and The Last Virtual Volunteering Guidebook. She has written more than 120 articles on volunteer management for dozens of publications; has posted a provocative “Hot Topic” essay on the Energize Web site monthly since 1997; and writes the national bi-monthly column, “On Volunteers,” for The NonProfit Times (since 1990). Energize’s comprehensive Web site has won international recognition as a premier resource for leaders of volunteers: www.energizeinc.com. Since 2000, she has been publishing editor of the field's first international online journal, e-Volunteerism: The Electronic Journal of the Volunteer Community (www.e-volunteerism.com). Energize also offers Everyone Ready®, online volunteer management training for organizations and individuals (www.everyoneready.info), for which Susan serves as the dean of faculty. Susan is an active volunteer in a variety of volunteerism associations and community groups.


    Sessions: 

    Cultivate Volunteers to Be Lifetime Supporters
    Thursday, July 27: 10:15 am - 11:45 am

    Ready for the Next Step? Career Mobility in Volunteer Leadership
    Thursday, July 27: 4:00 pm - 5:30 pm

    Virtual Volunteering: It's Not a Fad
    Friday, July 28: 10:15 am - 11:45 am



      Diane Erickson*
    Volunteer Engagement Manager |Cities of West St. Paul, Apple Valley, Inver Grove Heights, and Rosemount
    Diane Erickson is the shared Volunteer Engagement Manager for the cities of West St. Paul, Apple Valley, Inver Grove Heights, and Rosemount. She works 32 hours per week and spends one day in each city every week. Diane developed this program and has been in the position 3 years.  She has worked for various non-profits as Volunteer Managers and Program Directors during her career prior to joining the staff of the four cities. After wearing many hats during her career Diane has realized that for her nothing is more rewarding than working with volunteers, and is grateful every day to be in this field.


    Sessions: 

    I'm a City Volunteer Manager, What's YOUR Superpower?
    Friday, July 28: 8:30 am - 10:00 am



       Liz Erstad-Hicks*
    Community Engagement Manager | Interfaith Outreach
    Liz Erstad-Hicks currently serves as the Community Engagement Manager at Interfaith Outreach, a human service agency addressing suburban poverty.  She’s responsible for engaging all sectors of the community to sustain and grow volunteer support, managing direct service programs, and working cross-departmentally to cultivate relationships and increase organizational resources. Liz has a bachelor’s degree from the University of Minnesota, earned a Mini-MBA for Nonprofit Organizations from the University of St. Thomas and has nearly 10 years of experience in Volunteer Leadership. She’s known for the energy and passion she brings to her work, and love for helping neighbors help their neighbors. 


    Sessions: 

    Applying Strategies for Engaging Shorter Term Volunteers

    Wednesday, July 26: 2:15 pm - 3:45 pm



      Kaira Esgate
    CEO
    | America's Service Commissions


    Sessions: 

    Building the Case for Funder/Volunteer Engagement Partnerships: Research and Resources
    Wednesday, July 26: 2:15 pm – 3:45 pm


     

      Diana Evans*
    Community Talent Coordinator | NAMI Southeast Minnesota
    Diana went to Crossroads College in Rochester, MN where she graduated with a bachelor’s degree in Counseling/Psychology and Biblical Studies and Theology. She works with NAMI Southeast Minnesota, an affiliate of the National Alliance on Mental Illness which is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. She has had various titles over the years, currently Community Talent Coordinator, but it has always involved working with volunteers. After 12 years she is still amazed by the dedication, talent and strength of the volunteers involved. She serves on the leadership team for Rochester Area Volunteer Administrators (RAVA).


    Sessions: 

    Service Enterprise: A Holistic Approach to Engaging Volunteer Talent
    Wednesday, July 26: 2:15 pm - 3:45 pm



      Lauren Finke
    Executive Director
     | Volunteer Center of Cedar Valley


    Sessions: 

    Both Sides of the Table: Perspectives on Investing in Volunteer Engagement 
    Thursday, July 27: 10:15 am – 11:45 am


     

      Barbara Fitzwater
    Director of Volunteer Services | Kaiser Permanente

    Barbara Fitzwater has spent her entire career in volunteer management. She first managed two federally funded community volunteer programs before moving to healthcare volunteer program management for over 30 years at Kaiser Permanente in Sacramento, California.  Along with experience managing nearly 1,000 volunteers in three medical centers, she has designed volunteer & management orientation, customer service and train-the-trainer programs.


    Sessions: 

    Volunteers: Finding Their Happy Place!
    Wednesday, July 26: 2:15 pm - 3:45 pm



      Molly Frendo*
    Extension Educator | University of Minnesota Extension, Center for Youth Development
    Molly has worked in the volunteer management field for over a decade. She is completing a doctoral degree from Michigan State University where she studies how computer-mediated training and communication affects volunteer motivation and retention. Molly enjoys helping nonprofit programs and volunteers effectively integrate technology into their work in order to make their tasks more efficient and engaging.


    Sessions: 

    Training Volunteers Online: How Synchronicity Affects More Than Learning
    Wednesday, July 26: 2:15 pm - 3:45 pm

    What Can We Learn When We Really Listen to Volunteers?
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Using Technology to Transform and Support Volunteer Programs
    Thursday, July 27: 8:30 am - 10:00 am



      Jeremy Gill
    Assistant Volunteer Manager | Lincoln Park Zoo


    Sessions: 

    The Evolution of a Volunteer Program: Lincoln Park Zoo's Journey From a Docent Program
    Thursday, July 27: 8:30 am - 10:00 am



      Melissa M. Gilmore, M.Ed, CVA
    Managing Partner | Make It Happen Now, LLC
    Melissa M. Gilmore, M. Ed, CVA has worked in various capacities with volunteers for over 28 years.  She is an accomplished trainer, facilitator, teacher, and volunteer administrator.  Melissa also has expertise in leading fund development efforts, organizing special events, marketing and branding, and board development.  She has a comprehensive knowledge of nonprofits and nonprofit management. Melissa earned her undergraduate and graduate degrees in Education from Longwood University in Virginia.  She started her career as an elementary education teacher and then took a position with the American Lung Association teaching adults to facilitate lung health programs.  Melissa is the current President of the Greater Richmond Association of Volunteer Administration (GRAVA). She also serves on the Virginia State Chapter P.E.O. (Philanthropic Educational Organization) Board.  She received her Certification in Volunteer Administration (CVA) in 2013. Last year, Melissa became a managing partner in a newly formed consulting business, Make It Happen Now, LLC. This consulting practice helps agencies and organizations achieve optimal volunteer engagement and impact.


    Sessions: 

    Sticky Situations: Applying Ethics to Your Work with Volunteers
    Wednesday, July 26: 4:00 pm - 5:30 pm



      Tony Goodrow
    CEO | Better Impact Inc.
    Tony is the CEO of Better Impact, a company offering volunteer management software with offices in the USA, Canada, the UK and Australia. Tony has presented at conferences in five continents on a variety of topics including Measuring the ROI of Volunteer Engagement, What We Can Learn From Zappos that Matters to Leaders of Volunteers and How Happiness is the Path to Success and Not the Result of It.


    Sessions: 

    Busting the Volunteer Hours Myth
    Friday, July 28: 8:30 am - 10:00 am



      Pat Guerrero
    Senior Manager, Volunteer Engagement and Programs | Best Friends Animal Society
    Pat Guerrero is senior manager of volunteer engagement and programs for Best Friends Animal Society. She is responsible for executing Best Friends strategy of deepening and broadening the engagement of volunteers with the mission and programs across the United States. Pat also leads consultation with Best Friends Network Partners, i.e. animal shelters and rescue groups around the country, to amplify their impact through volunteer engagement. She is a certified Service Enterprise trainer and manages the Best Friends hub for the Points of Light Service Enterprise initiative, through which Best Friends Partners are able to participate in the Service Enterprise program. Prior to being employed by Best Friends, Pat was a Best Friends volunteer for 6 years, taking on small and large projects with increasing levels of responsibility for multiple departments within the organization. Her experience is a good example of a volunteer taking on responsibilities that were once thought to be the purview of paid staff. Engaging volunteers and consulting with Partners is a great fit for Pat’s background in human resources, staffing and training. She lives in Kanab, Utah, with a variety of feline and canine family members, and loves to spend time outdoors kayaking and hiking in the high desert of beautiful southern Utah.


    Sessions: 

    Champions For Your Cause: Building Advocacy Into Your Volunteer Trainings
    Thursday, July 27: 10:15 am - 11:45 am

    Yours, Mine and Ours: Empowering Volunteers to Serve Within and Beyond Your Organization
    Friday, July 28: 8:30 am - 10:00 am



      Hilary Hager
    Director of Volunteer Engagement | The Humane Society of the United States
    Hilary Anne Hager has spent 15 years managing volunteers in animal welfare environments and current serves as The HSUS as Director of Volunteer Engagement. Engaging volunteers in meaningful work to make the world a more humane place is Hilary’s passion and life’s work. In addition to managing volunteers in shelters, she has been a volunteer herself at a wildlife rehabilitation center in Washington State, and served on the board of directors for a chimpanzee sanctuary, the Washington State Federation of Animal Care and Control Agencies, and a “friends-of” non-profit group supporting the work of a municipally-operated shelter. Hilary holds a master’s degree in Nonprofit Leadership from Seattle University.


    Sessions: 

    Oh, the Humanity! Managing Volunteers While Keeping Your Sanity
    Friday, July 28: 10:15 am - 11:45 am



      Rebecca Harrington*
    Extension Educator and Volunteer Systems Director | University of Minnesota Extension, Center for Youth Development
    Becky works with a team of educators and 4-H program coordinators in the northwest region and has specific regional functions related to volunteer systems, animal science, youth worker training, and supervision. She also serves on the state Volunteer Systems Team (co-chair) and Science of Agriculture Team. Becky has worked in 4-H youth development for over 20 years; the first 13 years in a county role.


    Sessions: 

    What's the Value of YOUR Volunteer?
    Thursday, July 27: 4:00 pm - 5:30 pm



      Heidi Haugen, Ph.D.*
    Extension Educator | University of Minnesota Extension, Center for Youth Development
    With the University of Minnesota Extension since 2007, Heidi gives leadership to the volunteer systems development and youth worker training at local, regional, state, and national levels. She supervises 4-H staff in three central Minnesota counties. She began Extension work over 20 years ago at in New York where she earned a Ph.D. focused on adult and extension education at Cornell University. In 2001, she was recruited to work in South Korea with the 4-H/Army Project, and in 2007, she returned to the U.S. to serve University of Minnesota Extension in her home state of Minnesota.


    Sessions: 

    Engaging a Diverse Volunteer Corps
    Wednesday, July 26: 2:15 pm - 3:45 pm

    Managing Risk (Volunteer Impact Leadership Series)

    Thursday, July 27: 8:30 am - 10:00 am


    Essential Risk Management: Criminal Background Checks for Volunteers
    Thursday, July 27: 10:15 am - 11:45 am

    Navigating with a Steady Hand When Volunteers Rock the Boat: Addressing Challenging Volunteer Behavior
    Thursday, July 27: 4:00 pm - 5:30 pm



      Susan Hawthorne
    Volunteer Manager | Sweetser
    Susan is a volunteer and intern manager with 17 years experience in volunteer and program management in the non-profit sector.    Currently employed by Sweetser,  Maine’s most comprehensive behavioral and mental health care organization, she manages  the volunteer department and is responsible for recruiting, training, and retaining volunteers and interns, as well as growing the department to new levels.  Sue has was previously employed by Special Olympics NH  and Girl Scouts, also working to successfully engage volunteers.  Sue has spoken at various local conferences and is the Chair of Volunteers of Mid Coast Maine. 


    Sessions: 

    The Perfect Puzzle: Finding the Right Person for Your Volunteer Position
    Thursday, July 27: 2:15 pm - 3:45 pm



      Melissa Heinlein, Ph.D., CAVS
    Chief of Voluntary Service | Department of Veterans Affairs
    Melissa A. Heinlein Storti, Ph.D., CAVS is the Chief of Voluntary Service at the Corporal Michael J. Crescenz Veterans Affairs Medical Center in Philadelphia. Her accomplishments in Veterans Affairs include serving as a reviewer for other VA volunteer departments and programs, serving as a team member for various national task groups, and an award recipient for multiple volunteer programs by the Federal Executive Board.  She served on the volunteer committee for the World Meeting of Families for Pope Francis’ visit to Philadelphia in September 2015.  Dr. Heinlein’s research centers around burnout and volunteer resource managers.


    Sessions: 

    The Untold Story of Burnout and Volunteer Resources Managers
    Thursday, July 27: 10:15 am - 11:45 am



      William Henry
    Executive Director | Volunteers Insurance Service Association
    William Henry is Executive Director of Volunteers Insurance Service Association (VIS), which provides insurance and risk management services, and other benefits, to volunteer-based nonprofit organizations nationwide. His LinkedIn profile is at www.linkedin.com/in/williamrhenry. In addition to his work with VIS, William also writes on elder exploitation, and how it can be prevented. He is coauthor of The Crown of Life Society, the first novel ever to address the subject.


    Sessions: 

    Volunteer Risks: Get the Myths OUT and the Management IN
    Thursday, July 27: 2:15 pm - 3:45 pm



      Senada Hidic, MSHRMD
    Education Specialist | Association for Healthcare Volunteer Resources Professionals


    Sessions: 

    VolunTEEN Program
    Thursday, July 27: 8:30 am - 10:00 am



      Amanda Hope, MPA, CFRE, CVA
    Executive Director | Council for Certification in Volunteer Administration
    Amanda is the executive director for the Council for Certification in Volunteer Administration (CCVA).  CCVA is the only international credentialing organization for professional volunteer administrators, advancing excellence in volunteer administration by delivering professional certification and advocating ethical practice. Amanda has worked in the nonprofit sector for almost 20 years, holding leadership positions in the areas of nonprofit and foundation administration, fundraising, and program management.  She holds a Masters Degree in Public Administration and Graduate Certificate in Nonprofit Management from Northern Kentucky University. She first earned her CVA credential in 2009.


    Sessions: 

    Sticky Situations: Applying Ethics to Your Work with Volunteers
    Wednesday, July 26: 4:00 pm - 5:30 pm

    The CVA Credential: A Mark of Excellence
    Thursday, July 27: 10:15 am - 11:45 am



      Rob Jackson
    Director | Rob Jackson Consulting Ltd
    Rob Jackson is Director of Rob Jackson Consulting Ltd, a consultancy and training company that helps engage and inspire people to bring about change. Rob has more than two decades experience working in the voluntary and community sector, holding a variety of strategic development and senior management roles that have focused on leading and engaging volunteers.


    Sessions: 

    Understanding and Engaging 21st Century Volunteers
    Wednesday, July 26: 4:00 pm - 5:30 pm

    The Philosophy of Volunteering
    Thursday, July 27: 2:15 pm - 3:45 pm

    Customer Service and Volunteering
    Friday, July 28: 8:30 am - 10:00 am



      Tobi Johnson, MA, CVA
    President | Tobi Johnson & Associates | VolunteerPro
    Tobi Johnson is the President Tobi Johnson & Association and VolunteerPro, an online networking and professional development community for leaders of volunteers. With over 25 years direct experience in the nonprofit sector, Tobi is an internationally recognized expert and thought leader in the field of volunteer engagement. Tobi has been involved in grassroots organizing since the 1980s, most recently as the State Director for Enroll America's Tennessee field program, which engaged elected officials and hundreds of volunteers statewide in advocating for access to affordable healthcare and enrollment in the federal ACA Exchanges. Tobi authored Chapter 1 of the anthology Volunteer Engagement 2.0: Ideas and Insights for Transforming Volunteer Programs in a Changing World, edited by Robert J. Rosenthal and VolunteerMatch.org, published by Wiley & Sons in 2015.


    Sessions: 

    Community Organizing 101: How to Activate Your Community for Social Justice and Change
    Wednesday, July 26: 4:00 pm - 5:30 pm

    The 2017 Global Volunteer Management Progress Report: Key Trends and How to Use Them to Advocate for Our Field
    Thursday, July 27: 2:15 pm - 3:45 pm



      Lisa Joyslin*
    Project Manager | MAVA (Minnesota Association for Volunteer Administration)
    Lisa Joyslin is MAVA’s Project Manager for Inclusive Civic Volunteerism, an initiative focused on engaging diverse and immigrant communities in city and county volunteer programs. Lisa has worked in the field of volunteer services for over 10 years, most recently as the Volunteer and Communications Manager at Hallie Q. Brown Community Center in St. Paul. Prior to that she served as Volunteer Services Officer for the American Red Cross Minnesota Region, and has held positions with Community Thread, Hands On Twin Cities, and Chicago Cares.  Lisa holds a Master of Public Policy degree from the University of Minnesota’s Humphrey School of Public Affairs.


    Sessions: 

    Unlocking the Power of Volunteer Leadership
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Engaging Diverse and Immigrant Communities in Civic Volunteerism
    Friday, July 28: 10:15 am - 11:45 am



      Jane Leighty Justis
    President | The Leighty Foundation
    Jane Leighty Justis is president of The Leighty Foundation. She also serves as Program Director working with other funders and non-profit organizations in the area of capacity building for volunteer engagement. Jane spent 20 years consulting in the field of volunteer engagement, and in addition to her current role with the foundation, she is also a nationally recognized speaker on family philanthropy.


    Sessions: 

    Boots on the Ground: Innovative Volunteer Engagement Partnerships
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Both Sides of the Table: Perspectives on Investing in Volunteer Engagement
    Thursday, July 27: 10:15 am - 11:45 am



      Sue Carter Kahl
    President | Sue Carter Kahl Consulting
    Sue Carter Kahl is the President of Sue Carter Kahl Consulting and has more than 20 years of experience in the nonprofit sector. Her teaching, writing, and research are infused with lessons learned as a nonprofit executive, board member, staff member, volunteer, and researcher. Her current projects include serving as a Service Enterprise Consultant, teaching at the University of San Diego, facilitating strategic volunteer engagement efforts, and conducting research on volunteering and nonprofits. She is committed to bridging practice and theory in the volunteer field.


    Sessions: 

    Applying the All Quadrant Model to Volunteer Engagement
    Wednesday, July 26: 2:15 pm - 3:45 pm

    National Strategy: Maximizing Collaboration at the National Level
    Friday, July 28: 8:30 am - 10:00 am

    Valuing Volunteers: Beyond the Independent Sector Rate
    Friday, July 28: 10:15 am - 11:45 am



      Jacquie Karr-Zlotnicki
    Solutions Specialist | VSys One by Bespoke Software
    Sharing her passion for volunteerism, Jacquie helps organizations and volunteer resource leaders with seamless technology tools to start, manage, evaluate and grow their unique volunteer program’s success.  With 14 years of service as a Volunteer Resource Manager and proficiency in streamlining processes using technology, Jacquie helps people tell the story of how volunteers impact their organization and community. By working together and using the right technology solutions, Jacquie knows how to take volunteer programs to new heights of success while reducing the time and resources it takes to recruit, train, and manage volunteers. A University of Michigan graduate, with 30 years in both non-profit and global for-profit business sectors, Jacquie considers it a privilege to help empower volunteer leaders to exceed their goals regardless of industry, size and geography.


    Sessions: 

    Sharing Your "Community Impact" Story
    Thursday, July 27: 10:15 am - 11:45 am



      Meghan Kaskoun, CVA
    Volunteer Manager | Aronoff Center for the Arts, Cincinnati Arts Association
    Meghan Kaskoun is currently employed by the Cincinnati Arts Association as the Volunteer Manager at the Aronoff Center for the Arts; she has been with the organization for 18 years and active in volunteer management for 25 years. She is a Certified Volunteer Administrator (CVA) and is a Management of Volunteer Programs (MVP) graduate and presenter through the Cincinnati Association of Volunteer Administrators (CAVA). She presents regionally on volunteer management and currently helps plan the Ohio Conference on Service and Volunteerism.


    Sessions: 

    Software for Volunteering Impact
    Thursday, July 27: 2:15 pm - 3:45 pm



      Diane Keller, Ph.D.
    Associate Professor, School of Social Work | Marywood University
    Dr. Keller is an Associate Professor in the School of Social Work at Marywood University. She has over 30 years experience in non profit administration. Her research interests include leadership development and program evaluation.


    Sessions: 

    The Untold Story of Burnout and Volunteer Resources Managers
    Thursday, July 27: 10:15 am - 11:45 am



      Karen Kendall, CVA*
    Volunteer Services Program Specialist | Minnesota Historical Society
    Following a career in retail management, Karen Kendall now has 20+ years experience in volunteer management. She coordinated thousands of Girl Scout Cookie Sale and Como Park Zoo and Conservatory volunteers prior to her current work with the Minnesota Historical Society.  Karen earned a mini-MBA in Volunteer Management from the University of St. Thomas and she has been a CVA since 2005. Karen served on MAVA’s Boomer Engagement Task Force and she is a trainer for MAVA’s Volunteer Impact Leadership Training Initiative.


    Sessions: 

    How Do You Train Staff? Solve the Puzzle!
    Thursday, July 27: 4:00 pm - 5:30 pm

    Know and Show Impact
    Friday, July 28: 10:15 am - 11:45 am



      Kristi Kehrwald, MS, CVA
    Assistant Director, Piper Center for Vocation and Career | St. Olaf College
    Kristi has over five years of experience in the supervision of volunteers and student employees in a variety of nonprofit and higher education settings. She earned her Certificate in Volunteer Administration while working as a Volunteer Program Manager at Children's Hospitals and Clinics of Minnesota, shortly before transitioning to pursuing her Master's degree in Counseling and Student Personnel, College Student Affairs and beginning work in higher education. In her current role at St. Olaf College, Kristi provides career coaching to students, supports programming for low-income and first generation college students, and assists with the supervision of student peer advisors in the career center.


    Sessions: 

    Supervising Volunteers (Volunteer Impact Leadership Series)
    Thursday, July 27: 2:15 pm - 3:45 pm


      Elisa Kosarin
    Owner | Twenty Hats
    Elisa Kosarin, CVA, is a nonprofit professional with 20+ years of experience in volunteer management, marketing, and development. She founded her business, Twenty Hats, to provide leadership skill-building to volunteer managers. Elisa blogs, trains, holds retreats, and runs leadership circles to help volunteer managers experience more pride and satisfaction in their work with less burn out. Elisa is a Past President of the Northern Virginia Association for Volunteer Administration (NVAVA), where she sat on the Board for five years. She serves on the faculty of the Center for Nonprofit Advancement and the Catalogue for Philanthropy. She is a regular guest blogger for the VolunteerMatch Engaging Volunteers blog and has trained for the AL!VE community.


    Sessions: 

    Achieving Buy-In for Your Volunteer Program
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Blogging About Volunteer Engagement: How to Say What's Important So Readers Take Notice
    Friday, July 28: 10:15 am - 11:45 am



      Lydia Krupinski
    Director of Community Programs | The Anti-Cruelty Society
    Lydia Krupinski has over 12 years of experience leading volunteer teams for Chicago non-profits. She currently serves as the Director of Community Programs for The Anti-Cruelty Society, Chicago's oldest and most comprehensive humane society, where she is leading the humane education and volunteer departments in a way that sparks innovation and engages the community as never before. Lydia is a committee member of the Chicagoland Cultural Volunteer Programs (CCVP) group and is a public speaker at a variety of regional events. When she's not knee deep in office fosters or program evaluations, Lydia can be found volunteering at church, writing for her lifestyle blog, snuggling her adopted pets, or exploring the city's green spaces with her toddler.


    Sessions: 

    From Angst to Amour: How to Fall In Love with the Episodic Volunteer
    Friday, July 28: 8:30 am - 10:00 am



      MJ Lamon*
    Project Coordinator | City of Edina
    MJ Lamon has over 13 years of volunteer management experience. Lamon started her career in volunteer management at Children’s Hospital and Clinics of Minnesota by establishing the Children’s volunteer services office at the St. Paul campus. The second program Lamon started at Children’s Hospital and Clinics of Minnesota was the Healthcare Career Exploration Program (HCEP). This program offered an organized, safe, and inviting learning opportunity for students to explore careers in healthcare. Lamon later moved on to the world of community engagement and volunteer management in the government sector serving as the City of Edina’s Project Coordinator. Given Lamons’ background and expertise, she was solicited to build the City’s official volunteer program, Volunteer Edina. 


    Sessions: 

    I'm a City Volunteer Manager, What's YOUR Superpower?
    Friday, July 28: 8:30 am - 10:00 am



      Tim Landsberger
    Director of Sales and Marketing | The McDowell Agency
    Tim joined The McDowell Agency, Inc. team in 2005. He is responsible for implementing sales programs to acquire new clients, developing key company initiatives, building strategic partnerships, advancing product and service offerings, and establishing long-term growth strategies. Tim is considered an expert in his field and is frequently requested to speak to organizations in both the public and private sector on the topic of criminal background screening.


    Sessions: 

    Essential Risk Management: Criminal Background Checks for Volunteers
    Thursday, July 27: 10:15 am - 11:45 am



       John Lipp
    Acting Director
     | Alameda Animal Shelter


    Sessions: 

    Both Sides of the Table: Perspectives on Investing in Volunteer Engagement 
    Thursday, July 27: 10:15 am – 11:45 am


      Bethany Lister
    Community Engagement Manager | Nonprofit Technology Network
    Bethany is the Community Engagement Manager at NTEN: The Nonprofit Technology Network, a membership organization which helps nonprofit professionals use technology more effectively. She has the pleasure of supporting NTEN’s fabulous community and volunteers. Basically, she spends her days laughing, learning, and figuring out new ways to shower the NTEN community with resources. Bethany loves knitting, sci-fi, and cats.


    Sessions: 

    Tech Tools to Train, Engage, and Inspire Volunteers
    Wednesday, July 26: 4:00 pm - 5:30 pm



      Dana Litwin, CVA
    Volunteer Programs Administrator | Open Space Authority of Santa Clara Valley
    Dana Cory Litwin, CVA, is the Volunteer Programs Administrator for the Santa Clara Valley Open Space Authority, and joined the agency in 2010. She has 15 years' experience building volunteer and community engagement programs, and was a featured keynote speaker at the National Conference on Volunteering and Service, 2016. She enjoys mentoring other volunteer program peers, and for extra fun she produces and performs music and comedy. Dana holds the Certification in Volunteer Administration (CVA), serves on the Board of Directors for the Association of Leaders in Volunteer Engagement (AL!VE). and is a member of the National Association of Volunteer Programs in Local Government (NAVPLG).


    Sessions: 

    Carve Your Own Path
    Thursday, July 27: 8:30 am - 10:00 am



      Zeeda Magnuson
    Associate Director | HandsOn Twin Cities
    Zeeda is the Associate Director of HandsOn Twin Cities where she develops and facilitates the training schedule offering a variety of nonprofit management topics. Her background includes owning a consulting business where she wrote curriculum, delivered workshops, and managed volunteer driven educational programs in California and Minnesota and 12 years as director of the Business Economics Education Foundation. Zeeda currently serves as treasurer of the Corporate Volunteerism Council of the Twin Cities.  She is also a recipient of MAVA’s Excellence in Leadership Award.


    Sessions: 

    Innovations in Volunteer Engagement
    Thursday, July 27: 10:15 am - 11:45 am


     

      Anna Maravelas
    Licensed Psychologist, M.A, President | Thera Rising International
    Anna Maravelas is a Licensed Psychologist, M.A., and the founder of Thera Rising International. Her humorous and uplifting presentations are based on resolving more than 300 workplace conflicts. She is the author of “How to Reduce Workplace Conflict and Stress" (Career Press) now in its 12th printing and her strategies have been featured in dozens of publications including The New York Times, Harvard Management Update, and Oprah Magazine. Discover why Paul Jennings of Rolls Royce said attending her presentation was, “The best money we’ve every spent.”


    Sessions: 

    Self-Defeating Habits of Otherwise Brilliant People: Preventing and Reversing Workplace Tension and Mistrust ®
    Friday, July 28: 8:30 am - 10:00 am


     

      Jackie Maas*
    Volunteer Coordinator | City of Plymouth
    Jackie Maas has over 20 years experience managing volunteers. Currently the volunteer coordinator with the City of Plymouth, she has also managed volunteer programs at The Minneapolis Institute of Arts and the Minnesota Historical Society. Her favorite aspects of working with volunteers are the relationships she builds with them and the challenge of matching volunteer skills and abilities with work that needs to get done. In her opinion, the number one reason why people volunteer is to feel useful. Jackie received a BA from the University of Jamestown in English, psychology and history/political science.  


    Sessions: 

    I'm a City Volunteer Manager, What's YOUR Superpower?
    Friday, July 28: 8:30 am - 10:00 am


     

      Elaine A. Martyn
    Vice President, Relationship Management, Private Donor Group | Fidelity Charitable


    Sessions: 

    Building the Case for Funder/Volunteer Engagement Partnerships: Research and Resources
    Wednesday, July 26: 2:15 pm – 3:45 pm


     

       Jared McCannell, CVA

    Volunteer Management Coordinator | Public Health Emergency Preparedness | Maine Center for Disease Control and Prevention

    Jared McCannell, CVA currently serves on the Board of Directors of the Association of Leaders In Volunteer Engagement (AL!VE). In his day job he oversees the Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP) and is the State Coordinator for the Medical Reserve Corps for the State of Maine. As a volunteer he sits on the Steering Committee for Pride Portland!—northern New England’s largest LGBTQIA annual community festival.

    Sessions:

    Sign Up Before You Show Up! (Volunteer Management in Times of Disaster)

    Wednesday, July 26: 2:25 pm - 3:45 pm


     

      Betsy McFarland*
    Principal | Adisa
    Betsy McFarland, is a principal at Adisa, a consulting firm dedicated to helping purpose-driven individuals and organizations unleash talent and achieve impact. Betsy has more than 20 years of experience in maximizing volunteer engagement in the animal protection field, much of it with The Humane Society of the United States. She was the first to launch comprehensive volunteer engagement training for the animal sheltering field, authoring the book, "Volunteer Management for Animal Care Organizations," and publishing research on staff-volunteer relationships. She worked with the University of North Carolina at Charlotte to develop a research-supported Volunteer Program Assessment model that serves nonprofit volunteer programs across the U.S. and Canada.


    Sessions:

    Empowering YOU as a Leader of Volunteers
    Wednesday, July 26: 2:15 pm - 3:45 pm

    Oh, the Humanity! Managing Volunteers While Keeping Your Sanity
    Friday, July 28: 10:15 am - 11:45 am 


     

      Lucas C.P.M. Meijs
    Professor | Erasmus University - Rotterdam, The Netherlands
    Lucas C.P.M. Meijs is professor of Management at the Erasmus University. His studies focus on volunteerism and the involvement of volunteers in associations and service-delivery organizaitons.


    Sessions: 

    Converting Volunteer Energy into Results: Meeting the Demands for Effective Volunteer Management
    Thursday, July 27: 2:15 pm - 3:45 pm


     

      Nikki Miller*
    Director of Volunteer Engagement | Planned Parenthood MN, ND, SD
    Nikki Miller is Director of Volunteer Engagement at Planned Parenthood Minnesota, North Dakota, South Dakota, where she started as a sophomore in Macalester College’s Off-Campus Student Employment program over 15 years ago. Nikki leads a program engaging over 2,000 volunteers annually, cultivating long-lasting relationships, connecting individuals, facilitating collaboration, building capacity and social capital, inspiring and empowering community leaders, and trying her best to make folks laugh while they move for social change. She has served on a number of national committees and work groups related to community engagement, and is a trainer in the Volunteer Resources Leadership series with the Minnesota Association for Volunteer Administration. Nikki received her M.F.A. in writing from Hamline University, studied anthropology and women’s studies at Macalester College, and is also a freelance writer.


    Sessions: 

    Capturing Volunteer Motivation and Conducting Effective Interviews (Volunteer Impact Leadership Series)
    Wednesday, July 26: 2:15 pm - 3:45 pm

    Authenticity: The Cornerstone of Effective Engagement
    Thursday, July 27: 10:15 am - 11:45 am

    Positioning Your Volunteer Program for Success (Volunteer Impact Leadership Series)

    Thursday, July 27: 4:00 pm - 5:30 pm


     

      Pamela Mills*
    Manager, Volunteer Services | Courage Kenny Rehabilitation Institute, Allina Health
    Pamela Mills is a dynamic leader with operational, educational and human relations expertise.  Recognized for conceptual ability and tactical approach to leading and inspiring individuals and groups in optimizing performance and productivity. Highly effective at envisioning possibilities, solving problems and managing change.  She has lead volunteers in multiple healthcare organizations for the past 18 years and is currently the Manager of Volunteer Services for the Courage Kenny Rehabilitation Institute’s service line of Allina Health.


    Sessions: 

    Leveraging Skill Based Volunteers to Strengthen Your Volunteer Program
    Friday, July 28: 10:15 am - 11:45 am


     

      Mallory Mitchell

    Development Manager | Minneapolis Urban League

    Mallory Mitchell is development manager at the Minneapolis Urban League where she oversees all fundraising and communications activities. She has served on multiple boards and committees around the city including the American Foundation for Suicide Prevention, womenwinning, and YWCA of Minneapolis. Mallory holds a Bachelor of Business Administration degree from the University of Montevallo (AL) and a Master of Public Policy degree from the University of Minnesota.


    Sessions:


    Authenticity: The Cornerstone of Effective Engagement
    Thursday, July 27: 10:15 am - 11:45 am

     

      Megan Mrozek
    Regional Disaster Officer | American Red Cross - Minnesota Region
    Megan Mrozek has served as the Disaster Officer for the Minnesota Region of the American Red Cross since 2014, responsible for the delivery of disaster preparedness, response, and recovery programming across the state. In the past 10 years, she has served in senior leadership roles for several disaster relief operations in Minnesota and across the country, including floods, tornados, wildfires, and hurricanes. Megan graduated as a Dean’s Scholar from the University of Maryland, College Park with a bachelor’s degree in Public and Community Health and is a graduate of Harvard University's National Preparedness Leadership Initiative.


    Sessions: 

    Unlocking the Power of Volunteer Leadership
    Wednesday, July 26: 4:00 pm - 5:30 pm


     

      Bob Nelson
    Advisory Board Volunteer | St. Cloud Hospital


    Sessions: 

    Leveraging Skill Based Volunteers to Strengthen Your Volunteer Program
    Friday, July 28: 10:15 am - 11:45 am


     

      Jean Nierenhausen*
    Director of Volunteers and Interns | Minnesota Historical Society
    Jean Nierenhausen has been in the volunteer management field for more than 25 years and she holds has a B.A. in Social Work from the College of St. Benedict. She was a founding member of MAVA and served as one of the first board members. Jean has lead diverse teams of staff at the Minnesota Historical Society to grow the volunteer program from fewer than 40 volunteers to 2,500 volunteers and interns today.


    Sessions: 

    How Do You Train Staff? Solve the Puzzle!
    Thursday, July 27: 4:00 pm - 5:30 pm

    Know and Show Impact
    Friday, July 28: 10:15 am - 11:45 am


     

      Kelly O'Brien*
    Volunteer Coordinator | City of Roseville
    Kelly O’Brien has worked in the field of Volunteer Management/Civic Engagement for over 20 years.  Her experience spans small, grass-roots organizations, to large national non-profits. She has worked with thousands of volunteers of all ages, abilities and backgrounds and staff representing a range of careers from union laborers to Chief of Police. Kelly has a degree in Social Work and is passionate about empowering others to mobilize the untapped potential of volunteers.


    Sessions: 

    I'm a City Volunteer Manager, What's YOUR Superpower?
    Friday, July 28: 8:30 am - 10:00 am


     

      Carrie Ann Olson*
    Extension Educator and Associate Extension Professor | University of Minnesota Extension
    Throughout her 26+ years of experience working with the University of Minnesota Extension, Carrie has focused on engaging youth and adults in decision making around leadership, consumerism and healthy living issues. With a Youth Development Leadership Master’s Degree from UofMN, her work focuses on supporting staff, volunteers and youth workers in building evidence-based learning opportunities. She enjoys using technology to support her delivery of statewide resources and has co-taught 3 online cohort courses; Leadership Matters, Targeted Food Marketing to Youth and Dilemmas in Youth Work which have reached over 350 youth workers expanding across a national and international audience.


    Sessions: 

    What's the Value of YOUR Volunteer?
    Thursday, July 27: 4:00 pm - 5:30 pm



      Kelly Owens*
    Health Promotion and Community Outreach Coordinator | Olmsted Medical Center

    Kelly is a graduate from Bemidji State University with a Community Health major. She has worked in health promotion and community outreach for over 20 years for Goodhue County Public Health, Minnesota Department of Health, and currently at Olmsted Medical Center (OMC) as the Health Promotion & Community Outreach Coordinator. With a passion for health promotion, Kelly currently leads the evidence-based health promotion initiative at and is a member of the WellConnect SE MN Partnership for Community-Based Health Promotion Steering Committee.  Kelly coordinates OMC’s Caring Partners Volunteer Program and sits on the Leadership Team for the Rochester Area Volunteer Administrators (RAVA), and has over 20 years of experience working with health promotion, community engagement, and volunteerism.


    Sessions: 

    Service Enterprise: A Holistic Approach to Engaging Volunteer Talent
    Wednesday, July 26: 2:15 pm - 3:45 pm



      Jerry Pannozzo, CVA
    Trainer and Consultant | Independent Contractor | jerrypannozzo.wordpress.com
    Trainer and consultant Jerry Pannozzo, CVA, first served in 1993 as Volunteer and Events Coordinator and eventually Director of Volunteers at a HIV/AIDS community based organization, then Director of Volunteer Services at a HIV/AIDS residential health care facility (a licensed nursing home), and followed this by serving as Assistant Director at a local volunteer center. During the next 10 years, starting in 2004, he worked on the start-up/launch and coordination of “new and innovative volunteer programs” in healthcare at 6 local hospitals thanks to grants from the United Hospital Fund. Over the years he has been actively involved in his professional associations including NYAVA, AVA, GNYADVS, etc. in addition to the workshop presentations he’s done for local, state, and national venues.


    Sessions: 

    It's OUR Profession: Investing in Yourself
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Make it Compelling and Engaging: Volunteer Orientation and Volunteer Assignment Training and Preparation
    Friday, July 28: 8:30 am - 10:00 am



      Terry Paulus
    Skills-Based Volunteer | Minnesota Historical Society
    Terry Paulus has been volunteering with the Minnesota Historical Society for the past two years serving in a variety of roles.  His most recent role has been to work with MNHS' Volunteer Program supporting the development of a three-year plan and an evaluation approach to assessing program impact.  He is retired, having worked for a global HR consulting firm for over 25 years.  During that time, he was the Healthcare Practice Leader for one of their North American divisions, serving 8 geographies and 130 employees.  He has an MBA from the University of Minnesota.


    Sessions: 

    Know and Show Impact
    Friday, July 28: 10:15 am - 11:45 am



      Ursula Pawlowski
    AHVRP Manager | Association for Healthcare Volunteer Resource Professionals
    Ursula Pawlowski is an educator and a leader when it comes to volunteer services. Currently works at AHVRP, a professional membership group of AHA that supports over 800 directors, managers, and volunteers in healthcare setting.


    Sessions: 

    VolunTEEN Program
    Thursday, July 27: 8:30 am - 10:00 am


     

      Doug Pederson
    Connect with Courage Kenny Committee Volunteer | Courage Kenny Rehabilitation Institute, Allina Health


    Sessions: 

    Leveraging Skill Based Volunteers to Strengthen Your Volunteer Program
    Friday, July 28: 10:15 am - 11:45 am


     

      Tina Pridgeon
    President | Senior Companion Advisory Board
    With 10 years of experience as a volunteer director and more than 20+ years in healthcare, Tina is the President Senior Companion Advisory Board in Rolla, Missouri. Tina has served on multiple committees and boards. She continues to value AHVRP peer support, resources  that provide valuable tools and skills that re-energize the volunteer departments.  Tina also serves on the Midwest Association of Healthcare Volunteer Resource Professionals (MAHVRP) and was president in 2012. 


    Sessions: 

    VolunTEEN Program
    Thursday, July 27: 8:30 am - 10:00 am


     

      Mary Quirk*
    Executive Director | Living at Home Network
    Mary Quirk has a breadth of experience with volunteerism and focused interest in current trends in volunteerism and in older adult volunteerism. From 2006-2015, she was the Executive Director/Volunteer Resources Leadership Project Manager for the MN Association for Volunteer Administration (MAVA), managing MAVA’s statewide initiatives to increase training and resources for leaders of volunteers. Previously she directed Southeast Seniors and Little Brothers – Friends of the Elderly. She has a master’s degree from the Humphrey School of Public Affairs and from the School of Public Health at the University of MN. She has had articles published in Nonprofit World and e-Volunteerism.


    Sessions: 

    Applying Strategies for Engaging Shorter Term Volunteers
    Wednesday, July 26: 2:15 pm - 3:45 pm

    From Disenchanted to Happily Engaged: What We've Learned from Retirees
    Thursday, July 27: 8:30 am - 10:00 am



      Sarah Jane Rehnborg, Ph.D.
    Interim Director, RGK Center for Philanthropy and Community Service | University of Texas at Austin


    Sessions: 

    National Strategy: Expanding the Higher Education Connection
    Thursday, July 27: 4:00 pm - 5:30 pm


     

      Janene Riedeman*
    Director, Volunteer Services | St. Cloud Hospital
    Janene Riedeman has been Director, Volunteer Services at St. Cloud Hospital for nearly 20 years. In this role, she oversees hospital, clinic and outreach volunteer programs with 1090 volunteers, and 111,743 hours of service; three gift shop locations totaling more than $1 million in gross sales; 28-room hospitality house; home delivered meals program; personal response system; and Volunteer Auxiliary activities. She has served in leadership roles for many professional organizations including MN Association for Volunteer Administration, Administrators of Healthcare Volunteers, Health Care Auxiliaries of Minnesota, and MN Health Care Gift Shop Association.


    Sessions: 

    Challenge Accepted! Invest in Your Own Development
    Thursday, July 27: 2:15 pm - 3:45 pm

    Leveraging Skill Based Volunteers to Strengthen Your Volunteer Program
    Friday, July 28: 10:15 am - 11:45 am


     

       Polly Roach*
    Board Member | MAVA (Minnesota Association for Volunteer Administration)


    Sessions: 

    Drawing Up the Map for MAVA and More
    Wednesday, July 26: 4:00 pm - 5:30 pm



      Kari Robideau
    Extension Educator | University of Minnesota Extension, Center for Youth Development
    Kari is a Youth Development Extension educator, associate Extension professor, with the University of Minnesota Extension Center for Youth Development. She has a specialized role in distance learning technologies and concentrates on the development of online opportunities for 4-H staff and others who work with or on behalf of youth. Her teaching and research interests are in creating engaging and interactive online learning environments.


    Sessions: 

    Using Technology to Transform and Support Volunteer Programs
    Thursday, July 27: 8:30 am - 10:00 am


     

      Judie Russell*
    MAVA Board Member and Founder | MAVA (Minnesota Association for Volunteer Administration)
    Judie Russell has nearly 50 years of professional experience in human services and community organization.  She has served on numerous boards and task forces and currently serves on the board of the Minnesota Association of Volunteer Directors. She led the Volunteer Leadership 2000 task force that founded MAVA. She was instrumental in developing the statewide initiative to build capacity for volunteerism called Volunteer Resources Leadership and has conducted numerous workshops on the state and national level.


    Sessions: 

    Mapping MAVA's Past and Future: Implications for a New National Model
    Thursday, July 27: 4:00 pm - 5:30 pm


     

      Nichola Russell
    Director of Community Engagement | The Volunteer Advantage/United Good Neighbors
    Nikki Russell, CVA, is a seasoned professional and leader in the field of volunteer resources management, delivering workshops regionally and nationally that promote the strategic advantage of effective volunteer engagement. She is currently the Director of Community Engagement for United Good Neighbors of Jefferson County. Prior to UGN, Nikki worked with United Way of King County as the Volunteer Initiatives Manager where she delivered the volunteer resources management training series, developed tailored trainings for local nonprofit organizations and was the lead trainer and consultant for the Volunteer Impact Program, a grant funded volunteer management capacity building program implemented locally for nonprofit organizations. Nikki served as the Chair of Steering Committee of the Volunteer Administrator’s Network (VAN) Northwest; as VP of Marketing on the Board of the Association of Leaders in Volunteer Engagement (AL!VE) and is currently serving on the Board of the Council for Certification in Volunteer Administration (CCVA).


    Sessions: 

    Thriving On Engagement: Aligning Volunteer Service With Strategy
    Thursday, July 27: 8:30 am - 10:00 am

    Better Together: Strengthening Our Nonprofits by Reaching Across the Aisle to Our Fundraising Colleagues
    Thursday, July 27: 2:15 pm - 3:45 pm


     

      Lois Savage
    President
     | Lodestar Foundation


    Sessions: 

    Both Sides of the Table: Perspectives on Investing in Volunteer Engagement 
    Thursday, July 27: 10:15 am – 11:45 am


      Kate Schaefers, Ph.D.
    Principle | Kate Schaefers Consulting
    Kate Schaefers, Ph.D is an organizational consultant and leadership coach specializing in nonprofits and higher education institutions. She consults with organizations to leverage encore talent: people 50+ who want to use their talents to help nonprofits expand capacity. She is a licensed psychologist and is currently Volunteer State President, AARP MN.
    State President | AARP Minnesota
    Kate Schaefers, Ph.D is Volunteer State President for AARP MN, an advocacy organization with 670,000 Minnesota members. In this role, Kate coordinates the Executive Council and works with staff and volunteers to establish strategic goals and objectives in concert with AARP’s national strategic framework. Kate is also an organizational consultant and leadership coach specializing in nonprofits and higher education institutions.
     


    Sessions: 

    Encore Talent Works: An Online Resource for Nonprofits
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Expanding Impact Through Volunteer-Led Strategies
    Friday, July 28: 8:30 am - 10:00 am


     

      Victoria Shepp
    Vice President of Mission Operations | Girl Scouts of Orange County
    As the Vice President of Mission Operations for Girl Scouts of Orange County, Vikki has learned a thing or two about volunteers, relationships and managing conflict.  Additionally, she has been involved in many other organizations and has presented to, trained, coached and managed volunteers, staff, teachers, youth and church leaders. She holds a Masters of Arts in humanities, a certificate in Non-Profit Executive Leadership, and has been certified in Volunteer Administration. Vikki has authored 5 books and numerous articles.


    Sessions: 

    Managing Conflict with Grace and Generosity
    Thursday, July 27: 2:15 pm - 3:45 pm


     

      Katie Schoeppner*
    Patient Services Program Coordinator | Be The Match
    Katie is a Licensed Clinical Social Worker with 8 years experience working with bone marrow transplant patients and their families. She currently works as the Patient Services Program Coordinator at Be The Match, managing a large group of patient and caregiver volunteers. She is passionate about supporting volunteers who provide peer support to others in need.


    Sessions: 

    The Power of Connection: Utilizing Volunteers to Provide Peer Support
    Thursday, July 27: 2:15 pm - 3:45 pm


     

      Susan Schuster
    Senior Community Relations Consultant - Communications and External Relations | Blue Cross and Blue Shield of Minnesota
    Susan Schuster is a multifaceted leader specializing in corporate citizenship, community relations, and traditional human resources functions, including employee total rewards, recognition and employee engagement. Currently the Senior Community Relations Consultant at Blue Cross and Blue Shield of Minnesota, Schuster is a passionate advocate for community involvement. Experienced leading community nonprofit initiatives and collaborating across corporate, nonprofit and government sectors to accomplish goals, Schuster has extensive knowledge of the Twin Cities’ community, corporate and nonprofit players and tirelessly pursues her passion for making meaningful connections between people, organizations and opportunities. Certified as a Senior Professional in Human Resources, past work experience includes consulting and human resources leadership positions at major Twin Cities organizations, including United HealthCare and The St. Paul Companies, now Travelers. She has served on multiple nonprofit boards and earned her MBA from the University of Saint Thomas. She is a doctoral student at Hamline University, with a focus on cross-sector collaboration to improve communities. As creator and founder of the Twin Cities Corporate Giving Garden Network, founding member of ImpactHub MSP, and facilitator for Innovation classes at Blue Cross University, Schuster is committed to innovation as a way to work across sectors and strengthen communities.


    Sessions: 

    Social Innovation and Corporate Volunteerism: Minnesota Style
    Thursday, July 27: 8:30 am - 10:00 am


     

      Betty Stallings
    President | Building Better Skills
    Betty Stallings, MSW,is a highly regarded international trainer, keynote speaker, consultant and author specializing in volunteer management, fundraising, leadership and board development. She teaches at universities, provides training for state, national and international conferences and consults with many non-profit organizations, public programs, hospitals and foundations. Participants in her audiences and seminars note her vitality, inspiring message, engaging humor, practical presentations and valuable resources. For the past 20 years, Betty has been the President of Building Better Skills whose mission is to inspire and empower people to effectively attract and utilize volunteer and financial resources to achieve their organization’s mission. Her website is www.bettystallings.com where she gives out free training resources and carries some of the best boo
    ks and resources supporting volunteerism and fund development.


    Sessions: 

    Ready for the Next Step? Career Mobility in Volunteer Leadership
    Thursday, July 27: 4:00 pm - 5:30 pm

    Leading the Way: Building Executive Commitment to Volunteer Engagement
    Friday, July 28: 10:15 am - 11:45 am


     

      Beth Steinhorn
    President | JFFixler Group
    Beth Steinhorn is the president of JFFixler Group, a consulting firm specializing in volunteer and member engagement for organizations across the United States and Canada. Beth is a nationally recognized speaker and author who, in addition to presenting at local, state, regional, and national conferences, is a Points of Light certified Service Enterprise trainer. Beth was co-author and editor on the Boomer Volunteer Engagement books and is a contributing author to VolunteerMatch’s Volunteer Engagement 2.0 among others. She blogs regularly and offers a wide array of useful tools and templates on JFFixler Group’s website.


    Sessions: 

    Boots on the Ground: Innovative Volunteer Engagement Partnerships
    Wednesday, July 26: 4:00 pm - 5:30 pm

    National Strategy: Advocating for Strategic Volunteer Engagement
    Thursday, July 27: 10:15 am - 11:45 am

    Plan the Work and Work the Plan: Volunteer Engagement Strategic Plans
    Thursday, July 27: 4:00 pm - 5:30 pm

    Yours, Mine and Ours: Empowering Volunteers to Serve Within and Beyond Your Organization
    Friday, July 28: 8:30 am - 10:00 am


     

      Terry Straub*
    Master Gardener Program Coordinator | University of Minnesota Extension
    Terry Straub is the University of MN Extension Master Gardener Program Coordinator in Hennepin County.  He works with over 400 volunteers, supporting their county-wide horticultural education efforts. He is adjunct faculty for the University of St. Thomas’s Mini-MBA for Nonprofit Organizations and an educator (and former Board Chair) with the MN Association for Volunteer Administration.


    Sessions: 

    Open Space Technology: Mapping Our Future, Strengthening Our Voice
    Part 1 - Wednesday, July 26: 2:15 pm - 3:45 pm
    Part 2 - Wednesday, July 26: 4:00 pm - 5:30 pm

    Recruiting Volunteers (Volunteer Impact Leadership Series)
    Thursday, July 27: 10:15 am - 11:45 am


     

       Trudy Strewler-Hodges
    Founder and Consultant | Strategic Mission Consulting
    Executive Director with 27 years’ experience in nonprofit management. Successfully created a long-term business vision that has led to lasting growth; increased stakeholder investments; and employee, as well as volunteer engagement. Strategic partner with for profit, governmental, and nonprofit entities. Highly accomplished in organizational leadership, aligning business goals, board strategies, and implementation.Excellent return on investment on the most critical element, our children’s futures. Over 27 years as a change agent in organizational restructure and efficiency management to obtain and evolve business goals. Exceptional people leadership, program development, management, and community collaborator skills.


    Sessions: 

    Boots on the Ground: Innovative Volunteer Engagement Partnerships

    Wednesday, July 26: 4:00 pm - 5:30 pm

    Both Sides of the Table: Perspectives on Investing in Volunteer Engagement
    Thursday, July 27: 10:15 am - 11:45 am



      Meridian Swift
    Author and Blogger | volunteerplaintalk.com
    Meridian Swift is a pen name. She has managed volunteers for 20 years, is the author of The Volunteer Shelf Life, blogs on volunteerplaintalk, has written for Energize Inc., Canadian Journal of Volunteer Resources Management, and Engaging Volunteers. She has held the CVA since 2005, and has presented on the state and national levels on volunteer management topics. She has served on the Florida Hospice and Palliative Care committee as a volunteer management representative.


    Sessions: 

    From Manager to Leader: Elevating Volunteer Management
    Wednesday, July 26: 2:15 pm - 3:45 pm


     

      Anne Hoyt Taff
    Director of Community Impact | Minnesota Philanthropy Partners
    Anne Hoyt Taff is Director of Community Impact at Minnesota Philanthropy Partners, where she leads the Community Affiliates program, collaborating with local community foundations on philanthropic projects across 17 communities in Greater Minnesota and the Twin Cities. She helps build capacity and strengthen local philanthropic initiatives that address the breadth and diversity of interests across Minnesota. As an experienced nonprofit professional and licensed attorney, she brings expertise in nonprofit leadership, fundraising, and governance to her daily work. Anne received her J.D. degree from the University of Minnesota Law School, and has a Bachelor of Arts from Macalester College.


    Sessions: 

    Authenticity: The Cornerstone of Effective Engagement
    Thursday, July 27: 10:15 am - 11:45 am


     

      Miguel Torres
    Volunteer Coordinator | PRO-ACT


    Sessions: 

    Creating a Peer Culture Through Volunteerism

    Wednesday, July 26: 2:15 pm - 3:45 pm



     

    Jill Tyler

    State President | AARP South Dakota


    Sessions:

    Expanding Impact Through Volunteer-Led Strategies

    Friday, July 28: 8:30 am - 10:00 am


     

      Stacy Van Gorp
    Executive Director
     | McElroy Trust


    Sessions: 

    Both Sides of the Table: Perspectives on Investing in Volunteer Engagement 
    Thursday, July 27: 10:15 am – 11:45 am


     
       Joe Ann Vermillion

    State President | AARP Oklahoma


    Sessions:

    Expanding Impact Through Volunteer-Led Strategies

    Friday, July 28: 8:30 am - 10:00 am


     


     
    Julie Vreeland*
    Greater MN Outreach and Partnership Coordinator | MAVA (Minnesota Association for Volunteer Administration)
    Julie Vreeland serves as the Greater Minnesota Outreach and Partnership Coordinator with the Minnesota Association for Volunteer Administration. Vreeland comes to MAVA with over 30 years of non-profit experience, with over 15 of those years in the chamber of commerce management field.   Vreeland received her IOM designation, Institute for Organizational Management, in 1987 at the University of Colorado, Boulder, through the US Chamber of Commerce Institute for Organizational Management Program. She received her undergraduate degree at St. Cloud State University and is a 2016 graduate of University of St. Thomas’s Executive Director Leadership Program.


    Sessions: 

    Engaging Volunteers in Rural Areas
    Friday, July 28: 8:30 am - 10:00 am

    Lead the Change You Want to See: Capacity Building Resources
    Friday, July 28: 10:15 am - 11:45 am


     

       Charlie Wagener

    State President | AARP Arkansas


    Sessions:

    Expanding Impact Through Volunteer-Led Strategies

    Friday, July 28: 8:30 am - 10:00 am


     

      Morgan Weis*

    VISTA Program Manager | Office of Mayor Chris Coleman

    Morgan Weis is currently the program manager for Saint Paul Mayor Coleman's AmeriCorps VISTA Program. She received her B.A. in Research Psychology in 2012 and is currently finishing her M.A. in Public and Nonprofit Administration at Metropolitan State University. She loves a good clean data set and a strong evaluation plan. When she isn't digging into a fun dataset, she enjoys playing cello and building her photography business.

    Sessions:

    Singing Your Praises . . . Measuring Your Impact (Volunteer Impact Leadership Series)
    Friday, July 28: 8:30 am - 10:00 am

     

      Sara Wessling*
    Project Manager | MAVA (Minnesota Association for Volunteer Administration)
    Sara Wessling is a project manager with the Minnesota Association for Volunteer Administration where she oversees activities related to the Volunteer Generation Fund grant including the Service Enterprise Initiative, a comprehensive assessment, training, consulting and certification program designed to enhance volunteer engagement and help organizations better achieve their mission.  Sara’s areas of expertise include: program management, training design and delivery, program evaluation, communicating impact, volunteer engagement and leadership development. She holds a masters degree in nonprofit management from Hamline University and is a proud AmeriCorps VISTA alum.


    Sessions: 

    Drawing Up the Map for MAVA and More
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Innovations in Volunteer Engagement
    Thursday, July 27: 10:15 am - 11:45 am

    Lead the Change You Want to See: Capacity Building Resources
    Friday, July 28: 10:15 am - 11:45 am


     

       Sheri Wilensky Burke
    President | Sheri Wilensky Burke Consulting LLC
    Sheri Wilensky Burke has more than 30 years of experience working with national non-profit organizations. As President of Sheri Wilensky Burke Consulting LLC, Sheri provides consultation and training in volunteer management, empowering organizations to develop volunteer-based projects and volunteer leaders. Prior to developing her own business, Sheri was the Director of Volunteer Management & Board Development for the American Lung Association National Headquarters for 12 years, establishing strategic direction for the nationwide organization and providing consultation and training to ensure effective volunteer resources management and strengthen field board development.  Sheri has served as President of the New York Association for Volunteer Administration (NYAVA) and also served on the board of the Association for Volunteer Administration (AVA).


    Sessions: 

    It's OUR Profession: Investing in Yourself
    Wednesday, July 26: 4:00 pm - 5:30 pm


     

       Martha Willits

    State President | AARP Iowa


    Sessions:

    Expanding Impact Through Volunteer-Led Strategies

    Friday, July 28: 8:30 am - 10:00 am


     

      Garrett Zaffke*
    Volunteer Coordinator | Dakota County
    Garrett Zaffke is the County Volunteer Coordinator in Dakota County, Minnesota’s third most populous county. He works with multiple county departments to facilitate and manage their volunteer and intern programs. Fairly new to the volunteer management field, Garrett’s county program is nationally award winning for pushing the boundaries of volunteer engagement and adapting the programs to a diverse market. Garrett’s areas of expertise include: program management, training, risk management, appreciation and recognition, networking, governmental leadership, and strategic communications. Garrett has a Bachelor of Arts in Communications from Northwestern University St. Paul.


    Sessions: 

    Designing Volunteer Positions (Volunteer Impact Leadership Series)
    Wednesday, July 26: 4:00 pm - 5:30 pm

    Using Technology to Enhance Risk Management
    Thursday, July 27: 10:15 am - 11:45 am


     


    Avi Zaraya
    Founder | Human Design Consultancy
    Avi Zaraya received his Bachelor of Science Degree in Biopsychology/Pre-Med from the University of California, Santa Barbara and a Master of Business Administration from Pepperdine University.  Throughout his tenure, Avi has served as an Intern, Volunteer, Teen Volunteer Coordinator, and Director of Volunteer and Chaplain Services where he embraced a global and diverse outlook towards re-designing the channels that transform the leadership role and volunteer immersion into any sector or industry. As the Founder of Human Design Consultancy and Co-Founder and Managing Partner of SYNOLO Group, Avi brings an extensive background in motivational speaking, performance improvement, volunteer leadership, management and deployment as well as human design and human capital investment. Avi’s works have awarded him the Ritz E. Heerman Memorial Award from the California Hospital Association, the Hospital Hero Award from the National Health Foundation, Traditional Excellence Program Award from AHVRP, and a seat as Professional Volunteer Leader Chair, Trustee, and Board Member for the California Hospital Association in efforts to empower the volunteer sector to become a think tank of innovation that is more deeply involved in organizational strategic outlook and transformations, program design, and community integration.


    Sessions: 

    How to Capitalize on the Me, Me, Me Generation (aka Millennials)
    Thursday, July 27: 8:30 am - 10:00 am

    The Paradigm Shift in Volunteer Engagement - Becoming a Transformational Leader
    Thursday, July 27: 4:00 pm - 5:30 pm